Terms & Conditions

1. All prices are quoted in Malaysian Ringgit (RM).
2. Rates are based on a maximum of 4 registered guests per camping booking.
3. Reservations and availability of resort-provided tents are subject to confirmation.
4. The tent type, included accessories and equipment are determined by the resort. Items not expressly included must be arranged separately.
5. Guests must use the resort-provided tent and equipment responsibly. Damage caused by misuse may incur charges under the resort's applicable policy.
6. Breakfast applies only to the Full Package With Breakfast option and only to the approved registered guest entitlement.
7. The Basic Camping Package does not automatically include resort attraction admission.
8. Attraction admission is limited to the facilities confirmed for the selected Full Package. Any other admissions are charged at prevailing rates.
9. Attractions and outdoor facilities are subject to operating hours, maintenance, weather conditions and safety requirements.
10. During heavy rain or lightning, some or all outdoor attractions may be temporarily closed until conditions are safe.
11. Guests must comply with campsite guidelines, resort rules and staff safety instructions.
12. Additional guests, breakfast, equipment and services may incur additional charges, subject to resort approval.
13. Early check-in and late check-out require resort approval and may incur charges.
14. Amendments, cancellations and refunds follow the policy communicated at booking confirmation.
15. Management may revise future rates and conditions, subject to applicable laws and confirmed booking commitments.