Terms & Conditions

1. All prices are quoted in Malaysian Ringgit (RM).
2. Rates are based on a maximum of 4 registered guests per designated campsite.
3. Reservations are subject to campsite availability and resort confirmation.
4. Guests must bring their own tent and necessary camping equipment; tent provision is not included.
5. Guests are responsible for safe tent setup, use and removal within their assigned campsite.
6. Guests must keep the campsite clean and dispose of waste in designated areas.
7. Breakfast applies only to the Full Package With Breakfast option and only to the approved registered guest entitlement.
8. The Basic Campsite Only rate does not automatically include resort attraction admission.
9. Attraction admission is limited to the facilities confirmed for the selected Full Package. Any other admissions are charged at prevailing rates.
10. Attractions and outdoor facilities are subject to operating hours, maintenance, weather conditions and safety requirements.
11. During heavy rain or lightning, some or all outdoor attractions may be temporarily closed until conditions are safe.
12. Guests must comply with campsite guidelines, resort rules and staff safety instructions.
13. Additional guests, breakfast, equipment and services may incur additional charges, subject to resort approval.
14. Early check-in and late check-out require resort approval and may incur charges.
15. Amendments, cancellations and refunds follow the policy communicated at booking confirmation.
16. Management may revise future rates and conditions, subject to applicable laws and confirmed booking commitments.